View your outstanding Phone Messages

1. Click Phone Calls on the main menu.

2. Select All Callbacks from the pull-down menu in the Show field.

3. Select an option from the Phone Calls for pull-down menu.

4. Use the taskbar to:

o Add, Open, or Delete, Add to File or Do Time Entry

o View the associated file

o Click Return Call to create a new phone call in response to a phone message.

§ If the original Message was flagged for Callback, it will automatically be marked "Done".

Tip: The Callback column shows Required if a Phone Message is Outstanding, or Done if a Message has been returned.