Return a Phone Call

1. From a Phone Calls list:

o Select a phone call or message and click Return Call on the taskbar.

o Or select a Phone Message assigned to you and click Required in the Callback column.

o Or open a Phone Call or Phone Message and click Return Call.

2. A new Phone Call dialog opens auto-populated with the information from the original Phone Call or Phone Message.

o Edit details as desired: to/from name, phone number, File assignment, date, time, duration, summary, etc.

3. Click Save & Close.