Administration FAQ

1.      Our firm doesn't have an Amicus Advantage Plan. How do we get one?

Contact an Amicus Sales Representative at 1-800-472-2289 or 416-977-6633.

2.      Our firm used Amicus Anywhere and/or TimeTracker during Evaluation and we have now applied an Amicus Attorney license that includes Amicus Anywhere. Do we need to enable Firm Members' access to Amicus Anywhere and TimeTracker again?
No, the access settings are maintained.

3.      We already have a licensed Amicus Attorney. We have just purchased an Advantage Plan but I don't see the "Amicus Anywhere" option in User Profiles. What needs to be done?

You must request and apply an updated License sent to you. Amicus Anywhere and TimeTracker will become (or continue to be) available. If you have already requested and did not receive an updated License, please contact Amicus Licensing at 1-800-472-2289 or 416-977-6633.

4.      How do I disable a Firm Member's access to Amicus Anywhere and TimeTracker?

Simply clear their Anywhere checkbox in User Management. The Firm Member will no longer be able to log in to Amicus Anywhere or TimeTracker.

5.      Does temporarily disabling a Firm Member's access to Amicus Attorney (via the Deny Access function in User Management) also affect their access to Amicus Anywhere and TimeTracker?

Yes, the Firm Member will no longer be able to log in to any of those applications. Consider alerting these Amicus Anywhere and TimeTracker users by sending them an email.

Amicus Anywhere Help (March 2019)